The City of Ballarat is seeking a compassionate and dedicated Animal Attendant (Full Time) to join the Ballarat Animal Shelter. This permanent role involves providing daily care, enrichment, and welfare for shelter animals, while delivering excellent customer service to the community.
About the Company
The City of Ballarat is committed to fostering a supportive and inclusive environment for its staff and community. The Ballarat Animal Shelter plays a vital role in promoting responsible pet ownership, animal welfare, and community engagement. Working with the Council means being part of a team that values honesty, transparency, and accountability.
Responsibilities
As an Animal Attendant, your duties will include:
- Feeding, watering, and inspecting all animals daily
- Cleaning and maintaining animal housing areas and equipment
- Administering medication and veterinary treatments as prescribed
- Providing exercise and environmental enrichment for animals
- Monitoring animal health and reporting concerns promptly
- Assisting with animal admissions and veterinary visits
- Updating the shelter’s social media, including Facebook posts
- Driving and delivering animals to veterinary clinics as needed
- Ensuring compliance with OH&S legislation, risk management, and Council policies
- Providing exceptional customer service to shelter visitors and clients
- Supporting a collaborative team environment
Requirements
To succeed in this role, you should have:
- A passion for animal welfare and enrichment
- Basic experience or on-the-job training in animal care and handling
- Ability to work in a busy, customer-focused environment
- Knowledge of companion animal behavior and stock handling
- Competency in Microsoft Office
- Strong communication and teamwork skills
- Self-motivation, discipline, and emotional resilience in a demanding workplace
Skills
The ideal candidate will demonstrate:
- Practical animal care and handling skills
- Empathy, patience, and attention to detail
- Ability to follow procedures and maintain a safe, sanitary environment
- Excellent customer service and interpersonal skills
- Commitment to continuous learning and professional development
Benefits
Working as an Animal Attendant at the City of Ballarat offers:
- Permanent full-time employment with a supportive team
- Band 2 Salary $63,629 – $65,786 plus super
- Flexible work policies and employee benefits program
- Learning and development opportunities
- MyWellbeing initiatives promoting staff health and wellbeing
- The opportunity to make a meaningful impact on animal welfare and the community
