The Office Assistant role is a vital position that supports the smooth day-to-day operations of a busy and growing business. This opportunity is ideal for someone who enjoys administrative work, values accuracy, and takes pride in delivering excellent customer service. Based in West Auckland, this full-time permanent role offers stability, variety, and the chance to work within a friendly, close-knit team in the food manufacturing industry.
About the Company
The company is a trusted and well-established name in the food industry, specialising in high-quality baked goods supplied to both local and international markets. With a strong focus on quality, reliability, and customer satisfaction, the business has built long-standing relationships with suppliers and clients alike. Employees are valued and supported, and the workplace culture encourages teamwork, learning, and continuous improvement.
Responsibilities
- Provide exceptional customer service via phone and email
- Process invoices accurately and within required timeframes
- Assist with payroll preparation and related administrative tasks
- Perform general office administration and support the wider team
- Liaise with suppliers and maintain accurate records
- Support export documentation and related processes
- Ensure daily office operations run smoothly and efficiently
Requirements
- Strong attention to detail and accuracy
- Previous experience in an office or administrative role preferred
- Experience with invoicing and payroll is an advantage
- Ability to work in a fast-paced environment and meet deadlines
- Strong organisational and time-management skills
- Eligibility to permanently live and work in New Zealand
Skills
- Excellent written and verbal communication skills
- Strong customer service focus
- Proficiency in Microsoft Word and Excel
- Ability to multitask and prioritise workload effectively
- Positive attitude with a willingness to learn
- Reliable team player who can also work independently
Benefits
- Competitive salary package
- Full-time, permanent position (Monday to Friday, 40 hours)
- Friendly and supportive team environment
- Convenient West Auckland location with free parking
- Staff discounts on bakery products
- Stable role with long-term career opportunities
