Cleanliness and comfort are essential elements of a memorable hotel experience. A Hotel Cleanliness Expert plays a vital role in maintaining the appearance, hygiene, and overall atmosphere of the hotel. This position focuses on ensuring guest rooms and public areas remain spotless while delivering exceptional service that enhances every guest’s stay.
About the Company
The St. Regis Red Sea Resort is part of the globally recognized Marriott International hospitality group. St. Regis Hotels & Resorts is known for combining timeless elegance with modern luxury, offering exceptional guest experiences in more than 50 luxury hotels and resorts worldwide.
The St. Regis brand began with the opening of the original St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century. Today, the brand continues its tradition of refined service, including its renowned personalized butler service. Employees joining St. Regis become part of Marriott International’s global network, known for fostering diversity, inclusion, and career development opportunities.
About the Role
The Hotel Cleanliness Expert is responsible for maintaining the cleanliness and presentation of guest rooms, public areas, and other hotel spaces. The role goes beyond basic housekeeping by ensuring every guest experiences a comfortable and welcoming environment.
Team members are empowered to take initiative, respond to guest requests, and maintain high standards of service and professionalism while contributing to a positive hotel environment.
Responsibilities
- Clean and maintain guest rooms and public areas to the highest hospitality standards
- Respond to guest requests and provide prompt housekeeping support
- Restock housekeeping carts with necessary cleaning supplies and amenities
- Maintain cleanliness and organization in hotel facilities and shared spaces
- Follow company procedures and housekeeping guidelines
- Ensure workplace safety and maintain confidentiality standards
- Support overall guest satisfaction through excellent service
Requirements
- Ability to perform physically active tasks such as standing, walking, lifting, and carrying items
- Ability to lift or move items up to 50 pounds without assistance
- Commitment to following company policies and safety procedures
- Professional appearance and communication skills
- Ability to work as part of a hospitality team
Skills
- Attention to detail in cleaning and room presentation
- Strong customer service and guest interaction skills
- Time management and organizational abilities
- Ability to multitask in a busy hospitality environment
- Teamwork and adaptability
Benefits
- Opportunity to work with Marriott International, a global hospitality leader
- Career development opportunities within St. Regis and Marriott brands
- Inclusive and diverse workplace culture
- Professional hospitality training and development
- Experience working in a luxury resort environment
Marriott International is committed to equal employment opportunities and fostering an inclusive environment where individuals from diverse backgrounds feel welcomed and respected
