Active Medical in Caroline Springs is seeking a professional and friendly Casual Receptionist to join their team. This role is ideal for someone with experience in medical practice reception, providing administrative support and ensuring smooth daily operations while delivering excellent patient care.
About the Company
Active Medical is a trusted medical practice in Caroline Springs, Victoria, committed to delivering high-quality healthcare services. The clinic values professionalism, patient-centered care, and efficiency. Staff members are supported in a collaborative environment where patient satisfaction and operational excellence are priorities.
Responsibilities
As a Casual Receptionist, your key responsibilities will include:
- Greeting and assisting patients in a professional and friendly manner
- Organising and managing patient appointments
- Maintaining accurate patient records and filing systems
- Performing general administrative and reception duties to ensure smooth operations
- Assisting doctors with administrative tasks as required
- Adhering to the practice’s policies, procedures, and confidentiality standards
Requirements
To be considered for this role, candidates should have:
- At least 1 year of experience working in a medical practice
- Work rights in Australia
- Knowledge of Best Practice software (advantageous)
- Ability to prioritise tasks and manage time effectively
- Excellent interpersonal and communication skills
- Professional and confident representation of the practice
- Commitment to patient confidentiality
Skills
Successful candidates will demonstrate:
- Strong organisational and multitasking abilities
- Patient-focused approach and empathy
- Accuracy and attention to detail in administrative tasks
- Professionalism in all interactions with staff and patients
- Adaptability and problem-solving skills
Benefits
Working as a Casual Receptionist at Active Medical offers:
- Experience in a professional medical environment
- Opportunity to develop administrative and patient care skills
- Collaborative and supportive team culture
- Exposure to medical administration and healthcare operations
